Refunds and returns

Avocado offers you a 100% guarantee.


If you are in any way dissatisfied with the goods that you have purchased we will exchange them or give you a full refund for returns not later than 14 days from the date of sending the notice of withdrawal from the contract This does not affect your statutory rights


Unfortunately we cannot offer this guarantee on goods that have been worn, unless the product is found to be faulty. For hygiene reasons all items with a gusset should be tried on over your underwear with all labels intact, otherwise we will be unable to accept them back.
If you wish to return goods to us, please fill in the returns form supplied with your order and enclose this with the returned goods. You have to do that within fourteen days from the date of the goods obtainment.
If you do not have the returns form please return them to the address below with the following information:
·    Full Name and address
·    Reason for Return
·    Please state whether you would like a refund or replacement

We recommend obtaining proof of postage for all items that you return.

Returns Address:

Avocado Lingerie
ul.Jackowskiego 15
60-508 Poznań
Poland



New products

All new products

Pay with PayU